📦 Pick & Pack Process Documentation

📦 Pick & Pack Process Documentation

Overview

The Pick & Pack Process is a crucial part of the post-shipping operation workflow. After an order is successfully assigned to a courier, scheduled for pickup, and its label is generated, the order enters the Uttpatang Order > All Orders section. From here, warehouse staff can begin the systematic picking, scanning, packing, and label printing process for order dispatch.

This document outlines each step in the Pick & Pack process with detailed instructions and expected outcomes.

🔹 Step 1: Generate Active Pick List

Once your orders are ready:

1. Navigate to:
   Orders > Pick
2. Here, you will see a combined list of all unpicked orders.
3. Click the “Active Pick List” button to generate a Pickup Number.

✅ This Pickup Number groups multiple orders together for batch processing.

🔹 Step 2: View Active Pick List Orders

1. Go to:
   Orders > Pick > Active Pick List
2. You will see a table of generated Pickup Numbers.

3. Click on any Pickup Number to view all associated order details.

📦 This includes customer name, order ID, SKUs, and quantity for each order.

🔹 Step 3: Begin Packing with Pickup Number

1. Go to:
   Orders > Pack
2. You’ll find an input field labeled “Enter Pickup Number”.
3. Enter the Pickup Number generated in Step 1 and click Submit.

✅ This will filter and display only those orders tied to the specific Pickup Number for packing.

🔹 Step 4: Scan and Pack Products by SKU

1. After entering the Pickup Number, a new input field appears:
   “Enter Product SKU”

2. For each order, scan or manually enter the SKU of the product being packed and click Submit.
3. After submission, the following product details will be displayed:
   • Product Image
   • Quantity to be packed
   • Product Scan Time
   • Status of scan progress

4. 🔁 Continue scanning the same SKU multiple times until the total scanned quantity matches the order quantity.
5. ✅ Once one product is fully scanned, proceed to the next SKU in the same order (if applicable).
6. 📎 After all SKUs for the order are scanned, a shipping label (PDF format) will automatically be generated and shown on-screen.

7. Print the label and:
   • Attach it to the package
   • Enter the courier tracking number
   • Click Submit to finalize the order

8. The system will now move to the next order in the Pickup Batch.

📦 Repeat this process for each order in the batch until all are completed.

🔹 Step 5: Review Completed Picked Orders

1. Navigate to:
   Orders > Pick > Complete
2. You will see a table showing all completed and scanned orders.

3. Click on any Pickup List ID to:
   • View all orders and product details under that pickup number
   • Track which products were packed
   • Review scan time and accuracy
4. 🖨️ Above the table, there’s a Print button to:
   • Print the entire order summary for documentation
   • Use it as a physical checklist or dispatch record

📝 Notes and Best Practices

• 📌 Ensure accurate SKU scanning — incorrect entries can delay dispatch or lead to fulfillment errors.
• ✅ Labels will only be generated after all products in the order are scanned completely.
• 🛑 Do not skip product scan steps – this ensures quality control and inventory accuracy.
• 🔐 Tracking numbers must be entered before order completion to enable real-time logistics updates.

✅ Summary Workflow

Step	Action
1	Generate Pickup Number from Orders > Pick
2	View orders in Orders > Pick > Active Pick List
3	Input Pickup Number in Orders > Pack
4	Scan each product SKU, complete packing, print label, and submit tracking
5	Review completed scans in Orders > Pick > Complete and print summary

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📞 Need Support?

If you encounter issues during the Pick & Pack process, contact the warehouse operations team or technical support.

• 📧 Email: support@utttpatang.com
• 📞 Phone: +91-XXXXXXXXXX

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